Comments on: iPhone 3G ringer/silent switch broken [after 48 hours]

By: Nick Rawcliffe

Nick Rawcliffe — Thu, 04 Mar 2010 16:43:58 +0000

Hello to all iphone users,
is it me or is the ringer switch a little to easy to accidentally catch, and thus make your phone silent. Then of course you miss that all important call from the lottery to tell you are a zillionaire.

Its`only money anyway who needs it.

By: Pollous

Pollous — Wed, 22 Apr 2009 17:43:16 +0000

Get real…..

By: Tom

Tom — Thu, 04 Dec 2008 02:40:30 +0000

Glad it’s not just me.

iPhone #1: big scratch on the top of the screen straight out the box.
iPhone #2: silent switch fell off after 3 months.
iPhone #3: silent switch was very stiff, fell off after 1 day.

It seems to be quite a widespread problem. The Genius I talked to said he’d seen quite a few of these, and he was just waiting for it to happen to his phone.

Time for a recall?

By: Scoopz

Scoopz — Mon, 13 Oct 2008 11:56:35 +0000

@Edo – Mine were replaced by my provider (O2 in the UK) but that was because I was within my 14 day money back guarantee period.

iPhone #1 = switch fell off, replaced by O2 (2 days in)
iPhone #2 = switch fell off, replaced by O2. (~4 days in)
iPhone #3 = cracks all over the back, replaced by O2. (about 10 days in)
iPhone #4 = cracks along the edges and back again, not yet been replaced but will be replaced by Apple. (today)

I was told by the O2 store manager that the 3rd replacement would be the last one they could issue me with within the 14 days, after that I’d have to take up the issue with Apple themselves. I politely pointed out this is not the case under UK law but didn’t make too much of a fuss as they were giving me my 4th one anyway. When she asked me to check the 4th one they were about to give me I rejected it immediately as the silent ringer button was wonky and very stiff, she opened another box and I accepted that one. The ringer switch on my current one has been perfect, it’s just got stress fractures all over the back casing again.

If you have an Apple store nearby just drop in and they’ll replace it with a new one if your switch has fallen off. If, however, your nearest Apple store is over an hour drive away, then see if you can find an approved reseller that is a certified Apple repair specialist and ask them to fix/replace it under warranty.

Scoopz (Admin)

By: Edo

Edo — Mon, 13 Oct 2008 11:46:11 +0000

Hey, sorry for bringing this up again…

Was it then replaced by Apple in the end?
Got mine already replaced once by the phone provider, but exactly as in your case same thing happened…

I would appreciate if you have any news, as Apple and the provider keep passing the issue one to each other…

By: Gavin Sheppard

Gavin Sheppard — Tue, 16 Sep 2008 14:49:22 +0000

Comment moved to here by Scoopz (Admin)

By: Steve

Steve — Mon, 08 Sep 2008 16:12:02 +0000

The toggle on mine has just snapped off. Glad to know its a common problem. I’ll give Carphone Warehouse visit.

By: Marc

Marc — Wed, 27 Aug 2008 14:21:59 +0000

Hmm thnx for your digg, i’m trying to delete my Digg so please use my Twitter for updates

Is it stuck btw? Or can you still use it with long fingernails? (don’t guess you have 12 of those ;p)

Keep me updated!