If by chance you did a Google Search for 0102100 and you are still on the phone to these muppets, hang up.
We have 30 sequential direct line telephone numbers and over the last few days we’ve been receiving calls from 0102100 to each DDI one by one. My employees said it was “Microsoft Technical Support” on the phone saying they had a virus or vulnerability on their computer and that they needed to install an easy patch/fix immediately. Thankfully, we have some of the top ten antivirus softwares installed across our system, all my staff are clever and spot a scam a long way off, some even suggested putting them through to our IT Department (me) which they didn’t like.
I was looking forward to them calling my DDI (I know, sad isn’t it!) so I could play along with their little charade and at the end tell them I’m on a Mac but I missed their call. Fortunately they were stupid enough to think that my voicemail was a real human and left a message which comes through to me as an email so I upload it to SoundCloud:
I was hoping to speak to them to see exactly what it was they tried to get you to install and post more detailed description here to help warn others or aid with malware removal. My guess is they send you to a URL which would be some crappy trying-to-look-like-microsoft-tech-support-domain and ask you to download an .exe which would then give them access to your machine to do as they please, perhaps cryptolocker, perhaps just a key or screen logger or just install an unnecessary PC Protection app for an annual fee.
Long story short. If you get a call from 0102100 it is FAKE, HANG UP!