iPhone 3G defect – bubble under screen

Just been to visit a friend who showed me a strange defect under the screen of his iPhone 3G. It appears the glue has an air bubble or similar in the black surround.

The iPhone is in perfect condition otherwise, there’s no marking on the rest of the screen or casing. He’s hoping to get it replaced/repaired under warranty but as the nearest Apple store is nearly an hour away he’s sensibly waiting until he’s next in the area.

Some people have mentioned that Apple won’t repair cosmetic defects under warranty but since this is under the glass and there’s no way he could have caused it himself I think they should.
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iPhone 3G ringer/silent switch broken [after 48 hours]

As an owner of the original iPhone, I patiently waited for the white iPhone 3G to be made available as an upgrade option from my network operator. 2 days ago I noticed my network operator (O2) had stock of the white iPhone 3G (44 days after its launch) so I headed to my local store and half an hour later I walked out with my new white iPhone 3G and tossed my original iPhone to one side [i.e. gave it to my girlfriend].

48 hours later and it’s already broken, the little ringer/vibrate switch has snapped and fallen off. I did notice the switch was much stiffer than my original iPhone, which I thought was a good thing as it would prevent mistaken switching of modes but unfortunately when I flicked it across the button popped off and landed on the street somewhere, never to be seen again. Continue reading “iPhone 3G ringer/silent switch broken [after 48 hours]”

UK iPhone users cannot upgrade to the White iPhone 3G

No white iPhone 3G for upgraders19 days after it was initially launched, it still appears Apple have restricted the White iPhone 3G to Apple stores and “brand new customers only”.

There are only 3 official sources for the iPhone 3G in the UK:

1 – Apple
2 – Carphone Warehouse (CPW)
3 – O2

If you are an existing iPhone owner and wish to upgrade you cannot go to an Apple store! All upgrades for current iPhone users have to be done through Carphone Warehouse or O2.

The problem is, Apple have so far not given any stock of the White iPhone 3G to either O2 or CPW. This effectively means that existing iPhone users cannot upgrade to the White iPhone 3G and must, for now at least, settle for the black version.

I’ve made near daily visits and several phone calls to both O2 and Carphone Warehouse trying to confirm a date that they’ll be receiving stock of the White iPhone 3G so that I can upgrade and some of the responses I’ve been getting are shocking:

“oh no sir, there’s no white iPhone only black, you must be confusing it with the iPods?”

“the White iPhone is going to be exclusive to the Carphone Warehouse, O2 won’t have any”

“the White iPhone is going to be for Pay As You Go customers only”

“The White iPhone will launch between October and December along with the PAYG version”

For Pay As You Go customers only!! Don’t talk rubbish, why would a PAYG customer (who’s going to be paying well over the odds for the phone in the first place) be restricted to getting the White one, which is 16GB only? Christmas time? Really? The Apple store has plenty of them in right now.

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